Privacy Policy
(1 January 2006)
This privacy statement covers the sites:
www.genesishobby.com
www.audacitymodels.com
www.modelsport.com
www.promodeler.com
www.ywengines.com
The above are web properties of John Beech Company, (DBA "Genesis Hobby"). Genesis
Hobby is committed to our users’ privacy, Genesis Hobby has agreed to disclose its
information practices and have its privacy practices available for your review.
If users have questions or concerns regarding this statement, they should first
contact web support via the web contact form, http://www.genesishobby.com/ContactUs.aspx
1. Information Collection and Use
Information Collection
Genesis Hobby is the sole owner of the information collected on WWW.GENESISHOBBY.COM. Genesis Hobby collects information from our users at several different points on our Web site.
Registration
Visitors to the Genesis Store have the option of registering their contact information. This information is only stored to enhance the visitor's return visit. During registration a user may give contact information (such as name and email address). We use this
information to contact the user about services on our site for which an interest has been expressed. It is optional for the user to provide demographic information
(such as income level and gender), and unique identifiers (such as, username and password), but encouraged so we can provide a more personalized experience on our site.
Order
We request information from the user on our order form. A user must provide contact
information (such as name, email, and shipping address) and financial information
(such as credit card number, expiration date). This information is used for billing
purposes and to fill customer’s orders. If we have trouble processing an order,
the information is used to contact the user.
Information Use
Newsletter - Email addresses collected are used exclusively for the Genesis Hobby
Newsletter and are not shared with partners, affiliates, or any entity other than
Genesis Hobby.
Profile
We store information that we collect through cookies, log files, clear gifs, and/or
third parties to create a profile of our users. A profile is stored information
that we keep on anonymous users that details their viewing preferences. This profile
is used to tailor a user’s visit to our Web site, and to direct pertinent marketing
promotions to them.
Cookies
A cookie is a piece of data stored on the user’s computer tied to information about
the user. Usage of a cookie is in no way linked to any personally identifiable information
while on our site. We use [both] session ID cookies [and] persistent cookies. For
the session ID cookie, once users close the browser, the cookie simply terminates.
A persistent cookie is a small text file stored on the user’s hard drive for an
extended period of time. Persistent cookies can be removed by following Internet
browser help file directions.
By setting a cookie on our site, users would not have to log in a password more
than once, thereby saving time while on our site. If users reject the cookie, they
may still use our site. The only drawback to this is that the user will be limited
in some areas of our site. Persistent cookies enable us to track and target the
interests of our anonymous users to enhance the experience on our site. See the
“Profile” section.
Log Files
Like most standard Web site servers we use log files. This includes internet protocol
(IP) addresses, browser type, internet service provider (ISP), referring/exit pages,
platform type, date/time stamp, and number of clicks to analyze trends, administer
the site, track user’s movement in the aggregate, and gather broad demographic information
for aggregate use. IP addresses, etc. are not linked to personally identifiable
information. We use a tracking utility called Urchin that uses log files to analyze
user movement.
2. Communications from the Site
Special Offers and Updates We send all newly registered shoppers a welcoming
email to verify password and username. Established registered shoppers will occasionally
receive information on products, services, special deals, and a newsletter. Out
of respect for the privacy of our users we present the option to not receive these
types of communications. Please see the Choice and Opt-out sections.
Newsletter
If a user wishes to subscribe to our newsletter, we ask for contact information
such as name and email address. Out of respect for our users privacy we provide
a way to opt-out of these communications. Please see the Choice and Opt-out sections.
http://www.genesishobby.com/Signup.aspx
Service Announcements
On rare occasions it is necessary to send out a strictly service related announcement.
For instance, if our service is temporarily suspended for maintenance we might send
users an email. Generally, users may not opt-out of these communications, though
they can deactivate their account. However, these communications are not promotional
in nature. Please see our Choice and Opt-out section.
Customer Service
We communicate with users on a regular basis to provide requested services and in
regards to issues relating to their account we reply via email or phone, in accordance
with the users wishes.
3. Sharing
Legal Disclaimer
Though we make every effort to preserve user privacy, we may need to disclose personal
information when required by law wherein we have a good-faith belief that such action
is necessary to comply with a current judicial proceeding, a court order or legal
process served on our Web site.
Aggregate Information (non-personally identifiable)
We share aggregated demographic information with our partners and advertisers. This
is not linked to any personally identifiable information.
These are the instances in which we will share users’ personal information:
We DO NOT Share Personal Information with Third Parties except our credit card processing
company and shipping agents. See Third Party Intermediaries.
Third Party Intermediaries
We use an outside shipping company to ship orders, and a credit card processing
company to bill users for goods and services. These companies do not retain, share,
store or use personally identifiable information for any secondary purposes.
Business Transitions
In the event Genesis Hobby goes through a business transition, such as a merger,
being acquired by another company, or selling a portion of its assets, users’ personal
information will, in most instances, be part of the assets transferred.
Choice/Opt-out
Our users are given the opportunity to ‘opt-out’ of having their information used
for purposes not directly related to our site at the point where we ask for information.
For example, our newsletter has an easy to use unsubscribe feature, it will keep
their email address off of our lists.
Users who no longer wish to receive our newsletter and promotional communications
may opt-out of receiving these communications by an opt-out mechanism on the Genesis
Hobby Newsletter page or the user may contact us. http://www.genesishobby.com/ContactUs.aspx
Users of our site are always notified when their information is being collected
by any outside parties. We do this so our users can make an informed choice as to
whether or not they should proceed with services that require an outside party.
Links
This Web site contains links to other sites. Please be aware that we, Genesis Hobby,
are not responsible for the privacy practices of such other sites. We encourage
our users to be aware when they leave our site and to read the privacy statements
of each and every Web site that collects personally identifiable information. This
privacy statement applies solely to information collected by this Web site. [Discuss
co-branding and/or framing relations where the user may not know who is collecting
the information].
Surveys & Contests
From time-to-time our site requests information from users via surveys or contests.
Participation in these surveys or contests is completely voluntary and the user
therefore has a choice whether or not to disclose this information. The requested
information typically includes contact information (such as name and shipping address),
and demographic information (such as zip code). Contact information will be used
to notify the winners and award prizes. Survey information will be used for purposes
of monitoring or improving the use and satisfaction of this site and products. Users’
personally identifiable information is not shared with third parties unless we give
prior notice and choice. Though we may use an intermediary to conduct these surveys
or contests, they may not use users’ personally identifiable information for any
secondary purposes.
Tell-A-Friend
If a user elects to use our referral service for informing a friend about our site,
we ask them for the friend’s name and email address. Genesis Hobby will automatically
send the friend a one-time email inviting them to visit the site. Genesis Hobby
does not store this information; it is used for the sole purpose of sending this
one-time email. The friend may contact Genesis Hobby at http://www.genesishobby.com/ContactUs.aspx
to request the removal of this information from our database.
Chat Rooms, Message Boards, and Public Forums
Please keep in mind that whenever you voluntarily disclose personal information
online - for example on message boards, through e-mail, or in chat areas - that
information can be collected and used by others. In short, by posting personal information
online that is publicly accessible, you may receive unsolicited messages from other
parties in return.
Security
This Web site takes every precaution to protect our users’ information.
When users submit sensitive information via the Web site, their information is protected
both online and off-line.
When our registration/order form asks users to enter sensitive information (such
as credit card number and/or social security number), that information is encrypted
and is protected with the best encryption software in the industry - SSL. While
on a secure page, such as our order form, the lock icon on the bottom of Web browsers
such as Netscape Navigator and Microsoft Internet Explorer becomes locked, as opposed
to un-locked, or open, when users are just ‘surfing’.
While we use SSL encryption to protect sensitive information online, we also do
everything in our power to protect user-information off-line. All of our users’
information, not just the sensitive information mentioned above, is restricted in
our offices. Only employees who need the information to perform a specific job (for
example, our billing clerk or a customer service representative) are granted access
to personally identifiable information. Finally, the servers that store personally
identifiable information are in a secure environment, in a locked facility. If users
have any questions about the security at our Web site, users can contact Genesis
Hobby, http://www.genesishobby.com/ContactUs.aspx
Notification of Changes
If we decide to change our privacy policy, we will post those changes to this privacy
statement, the homepage, and other places we deem appropriate so our users are always
aware of what information we collect, how we use it, and under what circumstances,
if any, we disclose it.
If, however, we are going to use users’ personally identifiable information in a
manner different from that stated at the time of collection we will notify users
by email and by posting a notice on our Web site for 30 days.
4. Contact Information
If users have any questions or suggestions regarding our privacy policy, please
review our contact page. http://www.genesishobby.com/ContactUs.aspx
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